Our glossary entry for Mobile
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SMS, or Short Message Service, is a service for sending short messages between mobile devices. These text messages can contain text of up to a certain length (typically 160 characters per message) and are transmitted over the cellular network. SMS has been a popular form of communication since the early days of mobile telephony and has continued to endure despite the emergence of other messaging platforms.
Basic features of SMS:
Text-based: SMS messages are purely text-based and can contain letters, numbers, special characters and emojis. However, unlike multimedia messages (MMS), they do not support media such as images or videos.
Universal Compatibility: SMS is almost universally compatible and can be sent between different mobile devices and network operators. This makes SMS a widely used form of communication.
Instant Delivery: SMS messages are typically delivered in real time, meaning they appear on the target device almost immediately after they are sent.
Limited Length: The length of SMS is limited, usually to 160 characters per message. If a message exceeds this limit, it will be split into multiple messages.
Delivery Reports: Many mobile operators offer delivery reports that show the sender whether the SMS was successfully delivered.
Use of SMS:
Personal Communication: SMS is often used for personal communication between individuals. It's an easy and quick way to send messages when a call might be inconvenient.
Corporate Communication: Companies use SMS for notifications, reminders, confirmations and other forms of customer communication.
Two-Factor Authentication (2FA): SMS is often used to deliver one-time passwords and codes as part of two-factor authentication.
Alarms and Notifications: SMS can be used for alarms, alerts and notifications in various applications and systems.
Mobile Marketing: Businesses also use SMS for marketing purposes to send offers, promotions or information to customers.
Future of SMS:
Although alternative messaging services such as WhatsApp and iMessage have gained popularity, SMS remains relevant due to its widespread compatibility and ease of use. RCS (Rich Communication Services) is also being introduced in some regions as a more advanced SMS successor that supports multimedia elements and advanced features.
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