Check manuals - instructions for use in the event of an alarm

Product Updates - Server Monitoring News - Updates

Feature

16.08.2021
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Check manual Server problems usually come unexpected and surprise you when you least expect it. In order to initiate the right measures immediately, you have to know many factors and be able to access them as quickly as possible. But with many systems the use cases increase and you come to a point where you are quickly overwhelmed with what is suddenly at your feet as a task.

It would therefore be easy if the most important steps to be dealt with in the event of a malfunction were described in advance and were immediately available in the event of a particular incident.

Livewatch now offers you the option of creating manuals for your checks, in which you can note down the most important steps. Briefly describe the measures to be taken in the event of a fault. As soon as Livewatch detects an outage, you can access these documents immediately and know what to do.

In the Livewatch customer area, you now have the option of creating manuals for each check and adapting them to the new requirements at any time. In this way, all users contacted can immediately and easily receive the most important information about your check.

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Knowledge Base

Here we answer questions about server monitoring from Livewatch. If you have a question that we have not yet answered here, please contact us.

Push notification

A push notification is an automatic message sent by an application or service to a device without the application being actively open on the device. These notifications are "pushed" or actively sent from the server to the client, rather than the client actively checking for updates.

Here are some important features of push notifications:

  1. Active delivery: Push notifications are sent from the server to the device without the app or browser actively running. This allows important information to be sent to the user immediately, even when the app is in the background or closed.

  2. Direct Communication: Push notifications enable direct communication between the server and the user's device. This is particularly useful for notifying users of events, updates, or relevant information.

  3. Adjustable permissions: Users typically have control over which apps or services are allowed to send push notifications. This ensures that users are not bothered by unwanted notifications.

  4. Different Platforms: Push notifications are supported on different platforms such as iOS, Android and Web. The implementation may vary depending on the platform, but the basic concept remains similar.

  5. Versatile Application: Push notifications are used in a variety of applications including messaging apps, social media, email, news apps and more. They are an effective way to keep users informed of updates and relevant information.

Examples of push notifications are:

  • Message notifications: Notifications about incoming messages in messaging apps.

  • Updates: Notifications about software or app updates.

  • Events: Notifications about upcoming events, appointments or activities.

It is important that push notifications are used responsibly to ensure a positive user experience and not overburden users. Users should also have the ability to customize push notification settings based on their preferences.